When we left the house on Saturday morning, we were going to Auto Zone, to buy transmission fluid. My husband, Spencer was checking the fluids in his brothers 4 x 4 truck, so he could drive it around the block. We decided while we were out, we would run by American Motorcycle Trading Company, over by the old Six Flags Mall. Trips to the motorcycle dealerships have become a normal part of our weekend outings, over the last 17 years.
Our normal mode of considering a new bike is research..research..research. When we decided to begin the process to find another bike, we were not excited. Though the prospect of a new bike was exciting, the anticipated buying experience was not. Our previous purchase of a 2008 Triumph Bonneville was not a great buying experience. Although Spencer spent many hours, looking at places to buy. Though, we frequented the Dealership many times, we still were shocked when we bought the bike.
This time, we were interested in a Harley Davidson Road King. Spencer again, was looking on the Internet, at various websites, including American Motorcycle Trading Company’s in Arlington. Since we were back in Texas and close, going by just seemed like a normal Saturday diversion. He has raved for years about what cool bikes they had on the website and what fantastic prices they had. It was just another Saturday of looking and laughing and wishing.
We just thought their website, like so many places on the Internet, was just bait to get you in the door. Like with our “Bonnie”, after you hand them money, you are old news. So as we pulled into the parking lot at American Motorcycle, we were not expecting anything, but an annoying salesman to mess up our window shopping trip, with his predesigned sales pitch of BS. I had said to Spencer, as we were starting to walk around, that I hoped the Salesmen were busy with somebody else.
Normally, we just go ahead and say, “We are just looking and can’t afford to buy anything right now”! That usually gets us a reprieve on the sales spiel. On this particular Saturday, we were just walking around laughing about the different bikes and how we liked different things. As we came around to the front of the store and got to the section with several Road Kings, we lingered longer than other spots. When Spencer spotted the Black Cherry Road King, the one that he had already watched the cool video on, I saw that darn grin come across his face. With the full touring package, it was a 2006 Heartbreaker of a motorcycle.
I saw Jordan walk out of the door and head our way. I thought, Oh Darn, Here we go, and he’s a kid too. We have a soft spot for young people, no matter their sales pitch. As he walked up, he said to Spencer, “Get on it and I will hold it up for you.” “Sit on it, like you are riding it for real”. Spencer was still smiling like he had won the lotto. Jordan then gave us the reasons why we should buy it. Spencer had to fuel the fire and fish a little more, by asking what they would give him for the Bonneville, as a trade in. That was the clincher. Jordan invited us in to sit down and just see. Within just a few minutes, we were introduced to Bryan. Bryan is the leader of the team at American Motorcycle Trading Company. By the time we left Bryan’s office, we made a commitment to bring the Triumph, to see what we could get if we traded it, for the Harley.
We took our Bonnie down within the hour and were amazed at the offer we got. Though we knew we had taken excellent care of it, we also knew, we may not get what we wanted. Bryan surprised us by giving us exactly what we wanted. From that moment on, there was no turning back. We were going to buy the motorcycle. We left the store in a frenzy of excitement. We never even blinked. We went home and got the needed documents to complete the credit application and followed through with the contract. By 5pm, we were sitting in Bryan’s office again, discussing the details. Before 6:30, we were signing contracts and financial papers. As Spencer walked out of the door, the guys in the store asked him, did he get his bike. When he said yes, they all clapped for him.
We picked up our 2006 Harley Davidson Road King this past Tuesday. I can say without reservation, this buying experience was in a whole different class than the first motorcycle buying experience. From the smiling face of Jordan, our favorite sales guy, to the Service Manager who shook Spencer’s hand and said Congratulations, American Motorcycle Trading Company gave us the absolute best buying experience we could have gotten anywhere.
The minute we showed an interest in that bike, they were no negative possibilities. The entire team, from sales to service, spoke and showed an interest in our buying experience. Bryan, the fearless leader of American Motorcycle Trading Company, shows how he earned that position. He is positive and will work to find a way to put anybody on a motorcycle. He makes sure you know your financing terms; you have your info on safety classes, license info and insurance providers, as well as providing you with an introduction to the rest of the team. He isn’t just selling motorcycles, he is creating a wonderful beginning to the memories you will continue to make, riding and enjoying the camaraderie, of the thousands of bikers across the country. The whole team follows his lead. You feel it throughout the entire time.
Scott is the expert who gets your paperwork done quickly and makes it simple to understand and sign. Jordan, whose obvious love of motorcycles shows in his sales pitch, was the perfect sales guy. He was respectful and friendly, as well as very knowledgeable about the motorcycle details. He gained Spencer’s respect & admiration within seconds of meeting him. Spencer loves to talk bikes and young guys who love it as much as he does, are great conversations for him.
The day we picked our bike up from American Motorcycle Trading Company, it was not just going to pick up a bike. We didn’t know when we walked in, but just like the entire experience up to that point, we were going to be pleasantly surprised. The entire team from American Motorcycle came out to shake our hands and congratulate us on our new bike purchase. Amy, Title Guru and keeper of the tags, came out to greet us. When the Owners were introduced as a part of the party, we were blown away. It was fun and festive and made us feel great about having a new bike. We couldn’t have been more excited.
I can’t say enough positive things about American Motorcycle Trading Company. They gave us the buying experience of a lifetime. They never gave us the impression; they just wanted to take our money. We may buy another bike in the future, but in the meantime, we will take every opportunity to tell other interested motorcycle lovers about them.
If you are looking for a motorcycle, start at this website: http://www.cleanharleys.com . Take a minute to check out some of the great videos, produced by Marketing Manager, Geno. That is your first indication; these people are serious about selling great bikes. They ship everywhere. They help with financing under all circumstances. They stand behind their word. Their entire team are riders and they get it. Those are the reasons to check them out.
We forgot to stop and buy the transmission fluid that Saturday. We came home instead, with a contract for a Harley Davidson Road King. Sometimes fate just seems to intervene in our normal mode of life! Thanks Jordan and American Motorcycle Trading Company for the unbelievable experience and for the fantastic bike! What an amazing team. We are having the best time of our lives riding longer distances, with much more comfort on the coolest motorcycle ever.