Pet sitters enjoy a lot of variety in their chosen career field, which can lead to many enjoyable jobs and experiences. However, not all jobs are long term; especially when a client suddenly decides they no longer require your services. How should you react under such circumstances?
Respect Their Decision
As hard as it may be to accept that you will not be needed by a particular client in future, you should do your utmost to respect their decision. Do not wallow in self-pity or ask a client to reconsider their decision. Coming to such a decision is often very difficult. By challenging it, you are making life hard all round, not just for yourself.
Accepting a client’s decision with the proper grace allows you to walk away with your head held high and with a genuine sense of self-worth.
Do Not Quarrel
It can come as quite a shock to learn that you will no longer be taking care of Freddie the Pomeranian or Sarah the cat. After all, once you have built up a regular routine with pets and you have earned the trust of clients, you can reasonably expect your job to last for the foreseeable future, unless you knew from the outset that it was temporary. Learning that your services will no longer be required can be difficult to accept.
Some pet sitters start to doubt their abilities or speculate that they were a disappointment to clients. Whatever the reason, you should not quarrel with former clients. Always make sure your last interchange is polite and professional. Remember that if you quarrel, you cannot expect a positive reference or recommendation from them as you seek future pet sitting work.
Look Forward, Not Back
If a client informs you that your services will no longer be required, you should accept what they have to say and learn from the experience. Try to look forward, rather than back, and be determined to focus on the positive aspects of your change in circumstances.
For example, if you have just lost a client who always wanted their dog walked at 6:00am each day, but you are not an early morning person, look at the change in a positive light. You can sleep in a little longer each day until your next appointment at 9:00am. Learn from the experience by ensuring you do not book any future jobs at an inconvenient time.
Pet sitting involves a variety of different work settings and environments, which can prove challenging, but also disappointing. If a client informs you that they will no longer be requiring your pet sitting services, you should deal with the change in circumstances in a positive manner. It is important to act professionally at all times. Biting your tongue will ensure you do not say something you may later regret.
More from this contributor:
Pet Sitters: How to Stay Motivated to Keep on Going
Pet Sitters: How to Tell If Clients Can Be Trusted
Should You Increase Your Pet Sitting Rates?