One of more time-consuming tasks for an office manager is managing the employees. Yet, mastering this skill is a sign of a good manager and helps the business to run smoothly and efficiently. Regardless of the size of your business, multitasking is an essential part of a manager’s duty. From scheduling employees, maintaining the office time clock, generating payroll reports for top management, to facilitating staff communication, an office manager needs any possible resource. Employee scheduling software can be just that tool that you need to prevent endless nights of frustration from wasted hours pouring over manual records or even trying to merge documents that are found in various places. With this time management software, you can have more time for higher tasks that are more fulfilling.
The software can help managers to save time because the software can be automated to create regular schedules by assigning shifts all at once. In many office management software programs, you simply copy the work schedule every week, only needing to adjust for holidays changes in business hours. Likewise staff would be able to request time off for requests electronically. Managers can automatically approve these requests, even going into the program to swap shifts. This just means inputting the requested hours directly in the scheduling software.
There are other great features. For all the employees to see, the program produces a clear and easy to read schedule for each employee. This can be listed as the amount of contracted hours, the maximum work hours and any requested time off. Shift managers would be amazed to have such a feature. Plus, employees need only to login into the Internet to determine the their own shift schedule. Yes, this can be done for any computer or phone that has access to the web. The arduous task of having to phone in during work hours has been removed. This will add to productivity.
Here are some criteria to use to evaluate shift-scheduling software.
Adaptable to the Various Staff Positions.
First of all, the software should be adaptable to the various staff positions in the business. You want more than just an EXCEL spreadsheet. The program to schedule employees should be a repository of data that can be manipulated at a minute’s notice. This means being able to search for pertinent information like a staff member’s position, job duties, and salary or hourly position.
Ease for Employees to Use
Since the shift scheduling software will be accessible for employees to use, it should be easy for them to do so. Ideally, an employee would be able to check information online about their employee status and shift information. This information should be easily understood and navigable. Another great feature to look for is one that will notify employees of changes to their schedule and to do so far in advance so that office productivity is not affected.
Good Shift scheduling software would be able to easily generate reports for higher management. This would in able to evaluate the respective performances of the employees and to compare that with any business projects or assignments. This can be utilized on a daily, weekly, or monthly basis. Top management could use this information in to secure future clients or seeking capital for outsider investors.
Last and certainly not least, make sure that there is good technical support to a live human on a 24/7 basis. You don’t want a computer program to crash at the end of the month when salary reports are due or at the end of the year with tax information is due to the IRS. Therefore, ask about technical support. Be wary if you are required to email someone who is supposed to get back with your in 24 hours. Technical resources should include an FAQ, toll-free number, and online help website.
Finally, in an ever fast past world, an office product like Shift Scheduling software can be the office manager’s best friend. It can prevent a lot of headache; make the office more productive and efficient. That can only lead to a healthy and happy business environment.